FAQs

When can I make an appointment?

I see patients every Tuesday, and alternate Mondays, Wednesdays and Thursdays however my secretaries are available to take your calls all week during regular office hours.

 

Where is the office located?

My private practice is based in the north-eastern Melbourne suburb of Heidelberg, approximately 10 kilometres from the city centre.

My rooms are immediately adjacent to Warringal Private Hospital over the road from the Austin hospital. The address is Suite 1/210 Burgundy St, Heidelberg.

My private operating is all performed at Warringal Private Hospital.

 

Where can I park my car?

Parking is available at the multilevel car park beside Warringal Private Hospital. The entrance can be accessed from Burgundy Street directly next door to my rooms.

 

Where are the rooms located?

My rooms are located on the ground floor (Suite One) of the large brown brick building immediately to the right of Warringal Private Hospital. It is located on the narrow one way road parallel to Burgundy street which is accessible from Burgundy street directly opposite the Austin.

If you are using public transport, the Heidelberg railway station is only 300 metres across Burgundy Street.

 

What should I do when I arrive?

Please present yourself at the counter and let us know that you have arrived. We endeavour to space patient appointments widely in order to keep waiting times to an absolute minimum, but occasionally I do run behind when dealing with particularly complex cases. We will let you know if there is a significant delay and I apologise in advance for any inconvenience.

 

What should I bring to my first appointment?

Please bring all necessary information to your appointments. In particular we need:

  • A referral letter (if not already sent)
  • All X-rays and scans (even very old ones)
  • Details of previous treatment or surgery
  • A list of medications and past medical problems

It is also very useful to have a think about the questions you would like answered during our appointment. It is often useful to make a list of questions or bring a friend or family member to the consultation.

 

What if I need surgery?

I believe that it is essential that you fully understand all of your treatment options and the pros and cons of each, especially if we are considering a surgical treatment. Sometimes this will require a second appointment to allow you time to consider the possibilities and discuss them with family members, friends and other health-care professionals. At no stage should you feel pressured to make a decision about your treatment.

If we are considering surgery, I will run through a description of the procedure with you and explains the likely outcomes. I will also list the risks which are inherent in the procedure. Again, feel free to ask me questions. Next, we will sign a consent form giving me permission to perform the operation we have discussed. I will also give you some forms to complete and return to the hospital booking office to arrange your admission.

 

How much will it cost?

Clinic appointments

  • You will be charged $150 for your first appointment. You can claim $72.75 of this back from Medicare.
  • You will be charged $80 for each follow-up appointment. You can claim $36.55 of this back from Medicare.
  • You will not be charged for the first one or two postoperative appointments.

Cost of Surgery

  • All patients with private insurance will be charged a $400 out of pocket surgical fee. No one with insurance will be charged more than $400.
  • There are likely to be additional costs for the anaesthetist and surgical assistant. The amount of these varies depending on the type of surgery, the individual anaesthetist and your insurance company. The total may be several hundred dollars. We will make sure that you know exactly what it will cost before you agree to proceed.